Testimonials
Dear Bill,
Chuck and I are so very pleased with our kitchen. We think it is just perfect. It is truly a beautiful job.
We want to thank you for listening so carefully to our desires and then coming up with a design that was even better than we had thought possible.
The workmen on the various jobs were very professional as they went about their work. The project manager, Roland, was outstanding. He did an excellent job for his part of the labor, and then returned a number of times to check on the other work that was being done.
It was also very nice to deal with people who return phone calls promptly and take a sincere interest in their customers. We would recommend Bray & Scarff, and have already done so, because we trust the quality of the work, and the care and consideration given to your customers.
Sincerely,
Chuck and Murice Kincannon
(Mr. and Mrs. W.C. Kincannon)
Dear Bill,
I just wanted to send you a brief note thanking you for the extra help in securing a quality install of my kitchen cabinets. While there were problems along the way relative to shipment inventory that caused several escalations, I’m pleased to report that your efforts smoothed the process considerably.
My new Bray & Scarff cabinets look fantastic and I’m coming back to pick up a second microwave. Thank you for understanding customer service.
Very truly yours,
Ellen Martz
Dear Bill,
I just wanted to send you a brief note thanking you for the extra help in securing a quality install of my kitchen cabinets. While there were problems along the way relative to shipment inventory that caused several escalations, I’m pleased to report that your efforts smoothed the process considerably.
My new Bray & Scarff cabinets look fantastic and I’m coming back to pick up a second microwave. Thank you for understanding customer service.
Very truly yours,
Ellen Martz
Dear Dan,
I want to express mine and my wife’s appreciation for the nice outcome of granite countertops which were installed in our kitchen recently. It was “retro fit” where we replaced an aged butcher block top while keeping the old cabinets. We’ve got an old house, and our hanging on the old cabinets did not make the job ideal. That said, I want to tell you that you, and the entire group of people who worked on our project, did a fine job.
I especially want to thank Bray & Scarff’s Dan White. He is a true asset to your company. He is very professional, and takes it to heart when he oversees installation. He truly “looks out for the customer”.
The people at Counter Intelligence deserve credit, also. Becky and Jason shepherded us through a couple of trips at their facility where we selected the piece of granite that was cut for our kitchen. They both were patient and supportive. Hien along with Carlos and his crew did a good job measuring and installing the new counter tops. The finished work is attractive, and has been praised by our friends and family who have visited our home.
Sincerely,
Atitilio Chiappa
Dear David,
I don’t often feel compelled to write a recommendation letter, but the work that Dan White performed at my home on April 22nd was impressive. It’s two weeks later and not one problem, issue or concern has arisen. He succinctly managed the appliance installs while a new countertop was installed too. His knowledge, advice and efforts to keep me informed throughout the day made the process seem quite easy.
In Northern Virginia, there is a referral web site www.neighbors-international.com that many of my neighbors use. Based on Dan’s work, I submitted a referral calling him out by name. You are lucky to have him as part of your team.
Regards,
Clark Campbell
Dear Sirs:
I would like to take a moment to commend Luis Aguilar for his thoroughly professional efforts in the remodeling of our kitchen. He was always courteous, prompt and conscientious in every phase of the project. Even in those situations where it was really someone else’s responsibility (i.e. electrician’s and granite installers), Luis seemed to be the one to take charge, ensuring that things were done correctly and expeditiously. His carpentry skills are admirable and his problem solving skills are amazing.
My wife and I could not be more pleased with the result of having remodeled the kitchen. It looks absolutely beautiful! And we attribute almost all of the success to the “hands on” approach and application of Luis.
He has our utmost appreciation and thanks for a job extremely well done.
Thank You
Roland & JoAnne Chiles
Jaime,
My wife and I sincerely appreciate your work and expertise as our prime installer for our kitchen remodeling project. It was a pleasure working with you as we watched our kitchen grow from bare walls and floors into a beautiful-new everything-kitchen.
By keeping us informed of the tasks for each day, we really felt comfortable leaving you in charge to oversee the other contractors such as electricians, plumbers and delivery personnel.
We were very impressed with your work attitude and your attention to detail, from the installation of the cabinetry and hardware, to the prep work for the electrical and plumbing, to the installation of the appliances.
We soon realized that our kitchen had become your kitchen also, and your ideas and suggestions helped to improve the design and quality of our finished product.
We love our kitchen and thank you for making it so!
Sincerely,
John and Ann White
To Whom It May Concern:
Mr. Nunoz was the head installer for my Bray & Scarff kitchen renovation from January 2nd until February 9th.
Mr. Nunoz takes great pride in his skilled craftsmanship to do finish carpentry work that suits the kitchen design. The cabinet corners meet perfectly; the moldings were carefully cut and placed with care. The outcome was most professional.
He also organized the sequential deliveries and arrival times for the other workmen. This was done in a most professional manner. I live in a co-op so deliveries, etc. are more complicated.
There was an effort to make sure that I, the customer, was happy with the progress and timely successful outcome of the renovation.
I was very satisfied.
