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Schedule an Appointment

Stores are open! Connect now.

Choose your location to schedule a VIP Appointment,
Video Presentation or Phone Consultation:

When you need an appliance, you also need answers and expertise! Our appliance experts are in the store and ready to help. Learn more about all the ways you can connect with them now:

Shop In-Store

  • VIP Appointments
  • This is absolutely the best appliance shopping experience you will find. All VIP appointments are served by a Store Manager, Assistant Store Manager, or a Senior Appliance Experts. You get an hour of undivided attention with a factorytrained industry professional. Or, if you’d like to meet with a Kitchen Designer, click here.
  • Walk-In Store Visit
  • We recommend that all customers set an appointment. If you prefer to stop by and browse, store are open but you could experience considerable wait time. Customers that book appointments will be served ahead of those without an appointment. We are limiting traffic in our stores to allow for social distancing. If we are at capacity, we'll let you know at the door.
  • For the safety of our employees and customers, everyone in the store will be wearing a face covering. Stores are being disinfected throughout the day, with special attention to high-contact surfaces. Our locations are also professionally deep-cleaned on a regular basis. Read about our COVID-19 response for more details.
  • Private Consultation
  • We have private in-store consultations for our at-risk customers. Private appointments are available for one hour before or after our normal store hours. It is the same in-store experience except you will be the only customers in the store. While we are regularly disinfecting high contact surfaces, we also have gloves available if you would like to wear them.

Shop From Home

  • Online Shopping
  • We’re constantly making updates to our site to provide the best possible experience. New filtering options help narrow your search to Next Day Delivery items, Best Sellers and On Display products. These updates help you see ourinventory as well as how soon you can receive delivery of our most popular items.
  • Video Consultation
  • If you prefer to shop from home, schedule a video consultation and recreate the in-store experience! A Bray & Scarff appliance expert will connect with you by live video from the store, giving you full product demos and answering all of your questions. They can even help you take measurements in your home, to be sure of a perfect fit. No tech skills are required!
  • Simply click the link that we text you. Any device with an internet connection, a built-in camera and microphone will work.
  • Text and Phone Call
  • For fast, easy expert assistance, text us during business hours. Or set up a 30 minute phone consultation at your convenience. We’re here and ready to help!
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