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Reviews
Wonderful experience all around! I was a little overwhelmed with my kitchen remodel Jon Armstrong, at the Germantown location, listened to my wants and preferences and from there knowledgeably guided me on my choices and options. Delivery was as promised and installation was professional and went smoothly. Thank you!
Cathy McMahon
Purchased a GE Profile French Door refrigerator from Bray and Scarff and had it delivered this morning. Shane and Enon were the two individuals who made the delivery and set up the refrigerator while removing the old one. They were extremely nice and helpful. Ensured that my wife knew how to use the features while making sure that it was all connected correctly and balanced. I would ask for them by name when I return to purchase and have my microwave replaced.
Donald C Hamlin II
Excellent experience at Bray and Scarff! Jamie was very knowledgeable about the different product lines. She was able to find the best promotional discounts and in stock appliances. She also provided all the spec sheets for the appliances to ensure they will fit during the kitchen remodel!
Alexia Furr
Amazing! If you're in the market for an appliance, do yourself a favor and go to Bray and Scarff and ask for McKinley Anderson Jr. From the moment I walked into the store until the completion of the installation, B&S and McKinley were nothing but professional. After a nightmare of the big box store experience, B&S and McKinley hit a home run. What a great experience---do not go anywhere else, you will regret it! I will never buy an appliance/installation from anywhere else. Thanks guys!
Ralph Parlin
Highly recommend buying at Bray & Scarff! I did my research and didn't need to use their price match guarantee -- prices were already better than or equal to other sellers. And I can't say enough about the staff...Bobby Creger helped me with selections, answered all my questions, checking sizes for fit and provided product rebate info; very knowledgeable! Delivery was scheduled quickly, I was kept notified of arrival time, and Dago V. and Oswaldo installed everything efficiently, smoothly solving an installation challenge with ease and cleaned up along the way. Jeremy, QA Manager knocked on my door a few hours later to make sure I was happy. Kudos to all!
K H
Stefanie was Fantastic to deal with. She followed up and we were able to purchase a hard to acquire item timely and at a fair price. Highly recommend Sefanie and the Bray and Scarff team.
Ron Thompson
Super easy to make appointment. Helpful and to-the-point staff. Great experience buying washing machine cheaper than Costco! Wow!
Margaret Navarro
Couldn't be happier with my experience working with Nick to find a new washer and delivery was set up within a week of purchase which was even better.
Jamie Cheeks
The knowledgeable specialists really know appliances and the prices are fair, but it's the service and installation that keep bringing me back. Have had bad experiences with discount home improvement stores that outsource installations to outside contractors that are often clueless and don't take anywhere near the care that Bray & Scarff do when they come to do the install.
Charles Krewson
When I arrived Butch Affeldt greeted me. He listened to my priorities, helped me select the washer for me. A no pressure sale—he provided a printed out of the machine I was considering. The following day he contacted me with information /Tyron processed it and my machine was delivered in just a couple days! He was outstanding! It's refreshing to have such professional, reliable, and pleasant sales experiences. At competitive prices! I highly recommend Butch and the Bowie Bray and Scarff! You will be glad you did.
Dee Wake
Excellent service, product and instillation in Columbia MD. Larry (sales) and Ben (instillation) we both professional, knowledgeable and a pleasure to work with. Highly recommend the staff and appliances.
Jennifer Meade
I am very happy with my experience with Bray & Scarff. Patrick Gracyalny at the Fairfax location is very friendly and accommodating. I was very impressed by his knowledge, and he made the whole experience very pleasant. We love our freezer and will be shopping with Patrick and Bray & Scarff again for our future appliance needs.
Katie Ferguson
After our 20 year old washer bit the dust, I was looking for a company that sells and installs the Speed Queen washer brand (this brand was recommended to us by our appliance repairman). After searching the internet and checking reviews, we purchased a Speed Queen washer online from Bray & Scarff. Their website made it so easy! The same day, we received a call from Ali who scheduled the delivery date. The day before the delivery was scheduled, we received a text, phone call and email with a delivery window and confirmation. The next day, Danillo called to let us know he was 20 minutes away (the very beginning of the delivery window!). Danillo and his assistant showed up promptly, didn't waste any time, had the old washer out and the new one hooked up in no time! They did an awesome job and we couldn't be happier! Thanks Bray & Scarff!
Shelia Windsor
Highly recommend Owen at Bray and Scraff! He was very helpful in selecting the appliances for a condo and the delivery time couldn't be beat.
Dipa Rustum
Marlon was helping me pick the right refrigerator and without his help I probably would've picked the wrong size he really took the time to make sure I was getting the correct size refrigerator. And the delivery went very smooth and the gentlemen who delivered the refrigerator were exceptional. All around an exceptional experience.
Brian Miller
We bought washer, dryer, and all other kitchen appliances from Bray and Scraff. From Buying at Sterling store through Joseph Nwakanze and delivery/installation team of Meka and Edox it's nothing but fabulous. Moreover, the refrigerator initially for another customer was back-ordered for 3 to 4 months, when we selected same refrigerator Joseph said don't worry you will get it in 2 to 3 weeks and indeed we got the refrigerator in 3 weeks.
R. Patel
Very happy with the service I received at the Timonium, Md location. I had specific sizing requirements for a refrigerator and the salesperson, Scott was able to find one that exceeded my expectations. The delivery and installation was fast and well done. i will definitely be shopping at this location again for my future appliance needs.
Mary Nichols
I just had my oven repaired by Bray & Scarff. I was very impressed. My technician – Behailu Gashaw – was outstanding. He was able to diagnose the problem very quickly and once the parts came in, he installed them very well. I was impressed with his knowledge and professionalism. I wish all my repairs could be done as well as Bray & Scarff and Behailu Gashaw completed this repair. I highly recommend Bray & Scarff and the quality of their service. They were professional, quick, and pleasant to deal with over the phone and in person. Big thumbs up, make it two thumbs up!
