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ReviewsThe true measure of our success is ultimately based on our ability to meet and exceed your expectations. We are dedicated to creating the best experience possible in an effort to earn your business year after year.
Our Google© reviews consistently average 4.3 stars or higher. Below are just a handful of the reviews that we have received. Your feedback about our products and services is invaluable to us and we look forward to your input.
Richard came to our house to install our new range hood. He was quick and efficient. The appliance works perfectly.
Maureen J.- 04/17/2019
Had a great experience with buying and installing a new refrigerator. Paul was extremely helpful on the purchase. Cliff, Enon and Andre did a prompt, professional job of installation. Everyone was available and pleasant to deal with. Can recommend B&S.
Peter L.- 07/18/2019
Jeff was very helpful he knows his products and made our buying experience go smoothly on our whole kitchen. The installers were great and if we ever need anything else we will be back.
Shannon P.- 06/21/2017
Kori was excellent in providing assistance and support.
Richard B.- 05/06/2019
Worked with Guy at Bray and Scarff to purchase and install a recommended dishwasher. He explained all of the features and helped worked out all of the wrinkles of removing our old dishwasher with the new one. Excellent communication throughout the entire process. Will seek him out again for next purchase.
Duke D.- 07/02/2019
B&S has consistently had excellent sales staff (not at all pushy) and helped us choose the exact appliance we wanted and needed without all the added bells and whistles we DIDN'T need. The delivery folks were on time, careful and kept us informed of their arrival. We were very pleased and they made sure we knew how the dryer worked. Thank you B&S.
Margie S.- 01/02/2019
Excellent purchase and delivery experience. The delivery team took great care to deliver the appliance safely and without damage to the home. The delivery had to traverse up a narrow staircase but bray handled it with ease. The installation was done correctly.
Leon F.- 04/15/2019
DJ and Mike, who made the delivery were fast, professional, took great care not to damage anything in the house while getting the old stove out and the new stove in. They were clear in explanations of its operation.
Ronald N.- 07/09/2019
We shopped -- again -- at the Bray & Scarff location on Rt. 1 in Alexandria, VA. About a year ago we bought a KitchenAid induction stove there and were thrilled with the service at the store, the delivery and the installation. The stove has performed flawlessly. So ... when it was obvious that our old dishwasher was about to die, we headed back to B&S and met up with the same salesman,Tim Smith,
Jim L.- 04/16/2018
Bray and Scarff did a great job - competitive prices, knowledgeable sales staff and on-time delivery! Mike walked me through the selection process and printed up everything I needed to get my rebates. I got a call from the installation team the day before (as promised), Jeremy called prior to his arrival that day, arrived in the early portion of the delivery window and left everything neat and
t s.- 01/29/2017