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ReviewsThe true measure of our success is ultimately based on our ability to meet and exceed your expectations. We are dedicated to creating the best experience possible in an effort to earn your business year after year.
Our Google© reviews consistently average 4.3 stars or higher. Below are just a handful of the reviews that we have received. Your feedback about our products and services is invaluable to us and we look forward to your input.
Having just purchased a top-rated Maytag washer from Sam, I can attest to his personal attention, concern that I purchase a quality product, and attention to the details of the transaction. I can confidently recommend Sam to prospective buyers and can assure them of a pleasing and satisfying experience
Larry S.- 10/16/2017
We bought a replacement GE microwave at Bray &Scarff. Tom Mamas was very helpful setting up the sale and arranging prompt installation. A few months later the controls were lock, and after a visit to Tom Mamas again, we were set on the right track. Thank you, Tom, for your help. This is a good store to work with.
Elizabeth G.- 03/18/2017
Great experience Very knowledgeable Will purchase from them again
Kc P.- 10/02/2017
Your sales rep, Mike America, is excellent. He is personable and knows his stuff. I am pleased with my new refrigerator. The delivery went as scheduled, and the three people who removed my old one and installed the new did an extremely professional job. Efficient, friendly and thorough. Micha, Edox and Andre make quite a team you can be proud of.
Tom C.- 10/02/2017
Great service all around I've used Bray and Scarff in Rockville for a number of years after bad experiences at other Appliance stores. My dishwasher fell apart during a large dinner this week. JR stayed late and helped me get a new one (great dishwasher - good price) over the phone. Second time, I've selected an appliance that way and both times the selection was just right. Richard did a pain
andrea c.- 09/25/2017
Very knowledgeable salesperson and very funny and friendly. Outstanding installation person named Jeremy did a flawless install. Very happy with the whole experience.
Tim M.- 03/08/2016
Bray and Scarff is amazing. The staff is very friendly, helpful and knowledgeable. The show room is beautiful and they have a great selection. Mike is great - he is willing to take all the time you need to make sure you're getting exactly the product(s) that you want. He was very helpful in explaining all the features of my new washer and dryer.
Meagan F.- 09/23/2016
The installation was fabulous as well as the great customer service in the showroom. Jerome Peterson is the greatest.
Denise T.- 06/29/2017
Use Bray and Scarf all the time for clients in my real estate and property management business. Biggest kudos to Jim in the Sterling store and my favorite delivery and install team - Carlos and Julio. Thanks guys!
Joe K.- 08/10/2017
The purchase and delivery of the product could not have gone better. Alex answered all my questions regarding the dishwasher purchase and Jeremy delivered and installed the dishwasher within the timeframes quoted and made sure everything was operating perfectly.
Hynek K.- 03/05/2017